airpods dying

My airpods always die, i’ll have it in my ears at 82 percent or 100% and then they die and hit 0% but my case is always charged. and i have disconnected it and reconnected it but my airpods don’t stay long they die easily. i’ve had my airpod generation 1 for about one year now.

Posted on Jul 28, 2023 02:45 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 11:48 AM

Hi there rennnah144,


We see you have an issue with your AirPods battery suddenly draining. You mentioned already disconnecting, then reconnecting them. Are you referring to resetting them with these steps?


How to reset your AirPods and AirPods Pro


If not, make sure you've gone through resetting them to see if that helps. You'll also want to restart the device they are paired with and make sure there are no OS updates available.


If it's an iPhone:


  1. Restart your iPhone
  2. Update your iPhone or iPad
  3. Check and update the AirPods firmware: About firmware updates for AirPods


Reply back with how it goes.


Warm regards.


1 reply
Question marked as Top-ranking reply

Jul 29, 2023 11:48 AM in response to rennnah144

Hi there rennnah144,


We see you have an issue with your AirPods battery suddenly draining. You mentioned already disconnecting, then reconnecting them. Are you referring to resetting them with these steps?


How to reset your AirPods and AirPods Pro


If not, make sure you've gone through resetting them to see if that helps. You'll also want to restart the device they are paired with and make sure there are no OS updates available.


If it's an iPhone:


  1. Restart your iPhone
  2. Update your iPhone or iPad
  3. Check and update the AirPods firmware: About firmware updates for AirPods


Reply back with how it goes.


Warm regards.


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airpods dying

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