Final Cut Pro crashing for the past 2 weeks

Question

Final Cut Pro crashing for the past 2 weeks

Hi, I use Final Cut Pro 10.6.7 with MacOS Ventura 13.4.1 (c) every day on my Mac Mini and my MacBook. For the past 2 weeks, the program crashes every 15 minutes roughly on both machines and on various projects. I thought it was maybe a bug in one of my edits but since it's happening on both machines and different projects, I think it's a different issue. Has anyone else been experiencing this?

In my years using FCP since 2011, it's never been like this. Here is the beginning of the crash report if that's any help.

Process: Final Cut Pro [17834]

Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro

Identifier: com.apple.FinalCut

Version: 10.6.7 (408080)

Build Info: ProEditor-40800080016000000~4 (20A104)

App Item ID: 424389933

App External ID: 858081843

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 502

Date/Time: 2023-07-28 17:14:45.9389 -0400

OS Version: macOS 13.4.1 (22F770820d)

Report Version: 12

Anonymous UUID: E81A29D0-98BC-6A7F-F4F7-E320328CEDB6

Sleep/Wake UUID: 1BD0AE1E-DCCF-4474-B22E-E63C6B1D5284

Time Awake Since Boot: 22000 seconds

Time Since Wake: 7257 seconds

System Integrity Protection: enabled

Crashed Thread: 82 Dispatch queue: com.apple.helium.rq.gpu-ru1.vs0.gcd

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [17834]

VM Region Info: 0 is not in any region. Bytes before following region: 4368809984

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

UNUSED SPACE AT START

--->

__TEXT 10466c000-104748000 [ 880K] r-x/r-x SM=COW ...Final Cut Pro

Mac mini, macOS 13.3

Posted on Jul 28, 2023 02:20 PM

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Answer 1

Top-ranking reply

Julian Liurette Author

Level 1

16 points

Aug 2, 2023 11:32 AM in response to Julian Liurette

Well, unfortunately, FCP still crashed twice.

I've just updated FCP now from 10.6.7 to 10.6.8 and hope that will fix the issue.

It talks about freezing in the update. Maybe Apple really meant: crashing.

I'll use FCP in coming days and hopefully that will be the end of the issue. I'll report back. Thanks again.

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Answer 2

Jul 28, 2023 02:52 PM in response to Tom Wolsky

Thanks Tom. I've never trashed my settings. How do I do this and why is it helpful? In 12 years of using FCP, this is a new one for me.

I'll check if Beauty Box by Digital Anarchy and Crumple Pop which I get through FX Factory need updates and if it will make a difference.

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Answer 3

Tom Wolsky

Level 10

152,700 points

Jul 28, 2023 03:27 PM in response to Julian Liurette

Hold Opt-Cmd as you launch the application.

The settings will likely get corrupted when the application crashes as the settings, that include the application state, are recorded while the application is shutting down. The corrupted file will likely reproduce the problem that initiated the crash.

Fortunately FCP has few settings and things like layouts are saved when the settings are trashed into a compressed file on the desktop. Keyboard layouts are still available even if the reset changes them back to the default.

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Answer 4

Jul 28, 2023 04:27 PM in response to Julian Liurette

FCP 10.6.7 and Ventura 13.4.1 have been causing problems for the past few weeks so it is possible they could be the culprits.

Trashing the preferences as a troubleshooting measure has been around since the last century and should always be done after FCP crashes.

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Answer 5

Jul 28, 2023 10:09 PM in response to Ian R. Brown

Thanks I will try FCP with the updated OS and keep you posted.

Perhaps trashing preferences as a troubleshooting measure been around for long, I've never had FCP crash like this ever before for 12 years. I'll use that if the OS update doesn't solve the issue. Thanks again.

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Answer 6

Jul 31, 2023 07:47 AM in response to Ian R. Brown

Hi Tom and Ian,

I updated the OS and FCP still crashed unfortunately.

I trashed the FCP preferences and so far FCP hasn't crashed.

Hopefully it continues that way. Thanks for letting me know about this (I am still amazed I never had to do this in 12 years!). I've yet to try to do this on my laptop and see if it fixes it there too.

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Answer 7

Tom Wolsky

Level 10

152,700 points

Aug 2, 2023 11:36 AM in response to Julian Liurette

Freezing in the viewer is very different from crashing. This update will probably not fix crashing.

Whenever FCP crashes be sure to trash your settings holding Opt-Cmd as you launch the application.

If the crashing continues post an EtreCheck report.

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Answer 8

Aug 10, 2023 12:55 PM in response to Tom Wolsky

Hi Tom and others following here,

Just wanted to follow up.

I didn't trash the preferences however since the update to 10.6.8 last week, FCP hasn't crashed once. So it seems like the update fixed the issue I was having. Thanks for the help though and advices.

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Answer 9

Aug 10, 2023 03:59 PM in response to Julian Liurette

Well, it just crashed again so the update or preference didn't do it... Oh my. I think it's a font issue. I use Open Sans in a project. And I have Open Sans installed in my font book (got that from Google). But also Open Sans from Adobe's font (Creative Cloud). It seems like there is something related to that. Anyway, this is just tiring but I think I will get to the bottom of this. Thanks and sorry for the multiple messages.

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Answer 10

Tom Wolsky

Level 10

152,700 points

Jul 28, 2023 02:34 PM in response to Julian Liurette

Make sure you trash your settings whenever the application crashes. Are you using any party plugins that need to be updated for 6.7?

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Answer 11

Jul 28, 2023 03:45 PM in response to Tom Wolsky

Ok, thanks. I'll give this a try as updating the plugins didn't make any difference. Hopefully that works. I just find this strange that it's happening on 2 different computers. Anyway, let's see.

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Answer 12

Jul 28, 2023 04:15 PM in response to Tom Wolsky

Actually before doing anything, I just updated to Mac OS 13.5 (I had 13.4.1(c)). I am curious if that will make a difference. If not, I'll try deleting the preferences. Thanks again.

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Answer 13

Jul 29, 2023 01:12 AM in response to Tom Wolsky

Tom - this forum's email notification is still dodgy. I got notifications of all the posts that were made before I joined in!

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Answer 14

Tom Wolsky

Level 10

152,700 points

Aug 10, 2023 04:04 PM in response to Julian Liurette

Continue to trash the settings whenever the application crashes as they usually get corrupted through the improper shutdown.

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Final Cut Pro crashing for the past 2 weeks

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