My Apple Watch just flashes the apple logo and then turn off.

I've tried to charge my apple watch after about a year of it being dead and in the box and when I put it on a charger it just flashes the apple logo but never turns on.

Apple Watch Series 1

Posted on Jul 27, 2023 09:49 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 10:29 AM

Hi there Kimako,


If your Apple Watch is not charging as expected, these steps from If your Apple Watch won't charge or it won't turn on can help resolve this issue:

Get help if your Apple Watch won't charge
If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 
* Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
* Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
* If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
* Completely remove any plastic wrap from both sides of the charger. 
* Apple Watch charging cable
* Make sure that the back of your Apple Watch and the magnetic charger are clean.
* Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
* Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt green lightning bolt to appear after you start charging your device. 
* If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.


If this continues after following those steps, then we would recommend reaching out to Apple Support next to look into your available options for service. Contact them here: Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 28, 2023 10:29 AM in response to Kimako

Hi there Kimako,


If your Apple Watch is not charging as expected, these steps from If your Apple Watch won't charge or it won't turn on can help resolve this issue:

Get help if your Apple Watch won't charge
If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 
* Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
* Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
* If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
* Completely remove any plastic wrap from both sides of the charger. 
* Apple Watch charging cable
* Make sure that the back of your Apple Watch and the magnetic charger are clean.
* Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
* Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt green lightning bolt to appear after you start charging your device. 
* If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.


If this continues after following those steps, then we would recommend reaching out to Apple Support next to look into your available options for service. Contact them here: Get Support


Cheers!

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My Apple Watch just flashes the apple logo and then turn off.

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