cannot add new family member

Hello, I am unable to create a new account for my son and add him to my family. the add member button is greyed out

iPhone 13 Pro Max, iOS 16

Posted on Jul 27, 2023 07:37 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 10:34 PM

1) Log in to itunes and add a payment method to apple account.

2) Now try to add an account to family sharing through iphone. It will only ask you to verify the card CVV rather than take the whole card info; and will continue adding account to family sharing


4 replies

Jul 27, 2023 07:46 AM in response to evi228

  1. How many members are currently a part of your family?
  2. Is the account you are logged in with the Family Organizer account?


You can have a maximum of 5 family members plus the family organizer, for a total of 6.

You must be the family Organizer to invite others to the family group, or create a new Apple ID for a child.


click here ➜ Create an Apple ID for your child - Apple Support


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cannot add new family member

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