Mail app crash after Ventura update 13.5
After the 13.5 update my Macbook won't open Mail again. The app shows a few seconds, then crashes with report. Anyone has the same issue?
Mac Pro, OS X 10.11
After the 13.5 update my Macbook won't open Mail again. The app shows a few seconds, then crashes with report. Anyone has the same issue?
Mac Pro, OS X 10.11
No issues on 3 different Apple Computer I own and operate all upgraded from Ventura 13.4.1(c) to Ventura 13.5
With Mail Closed Completely
Hold the Shift Key and then Launch Mail
This is a Safe Launch of Mail
Still no success >>
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
No issues on 3 different Apple Computer I own and operate all upgraded from Ventura 13.4.1(c) to Ventura 13.5
With Mail Closed Completely
Hold the Shift Key and then Launch Mail
This is a Safe Launch of Mail
Still no success >>
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
To get better support on this computer issue it is suggested to open your own new question.
By doing this you have a much better chance to get suggestion on how to deals with this computer issue
Find answers and ask questions in Apple Support Communities - Apple Support (CA)
Me, too. It says Mail needs to import my messages. I try to import and then get an error message. I have had four chats and one telephone call with Apple Support and the problem was briefly fixed, but it crashed again after I restarted my iMac.
I loaded ventura update on my old and new computer and I cannot send mail only receive.
Mail app crash after Ventura update 13.5