Photos crashed (stopped responding) while switching default library, now I can't open it at all.

I moved my Photos library a while ago to my external drive, but it wasn't synching because I didn't know that I needed to make it default, which I did, after 20 minutes of no response with beachball cursor, I forced to close Photos app, tried to relaunch and pick same library but returns an error;

The operation couldn’t be completed. User is changing the system photo library


What should I do?

MacBook Pro 17″, macOS 10.13

Posted on Jul 25, 2023 10:32 AM

Reply
5 replies

Jul 26, 2023 10:03 AM in response to koraym

Hi there koraym,


If you are unable to open the Photos app on your Mac, these steps from Get help with the Photos app on your Mac can help resolve what's happening:

If you're having other issues with Photos
If you're experiencing other issues—like missing or blank photo thumbnails, unexpected behavior, or if Photos won’t open—try to see if it's an issue with your library by following these steps.

Create a new Photos library and see if your issues persist:
1. Quit Photos.
2. Press and hold the Option key while you open Photos.
3. In the dialog that appears, click Create New.
4. Give your new library a name, then click OK. Note whether Photos opens successfully with this new library.

To return to your main Photos library, quit Photos. Then open it again while holding the Option key, select your main library, and click Choose Library.

Alternatively, you can open Photos in another user account on your Mac and note whether Photos opens successfully.

If Photos opens with the new library, or in a different user account, it might mean that there's an issue with your library. Follow the steps to use the Photos library repair tool on your main Photos library.


If something else is occurring or this continues after following those steps, please provide more details on what's happening so that we can continue to assist.


Cheers!

Jul 26, 2023 01:17 PM in response to koraym

Double click on the library you want to report with the Option+Command key held down. You don't have to go thru the Choose Library window.


Additionally, if all else fails boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Photos crashed (stopped responding) while switching default library, now I can't open it at all.

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