Why isn’t my phone backing up when I have brought enough storage?

Hi pakeezah144,

Thank you for using the Apple Support Communities! To clarify, are you receiving an alert saying there's enough iCloud storage to back up or unable to complete? If so, the steps below may help:

If you can't back up to iCloud

If an alert says that there's not enough iCloud storage

1. In iOS or iPadOS, go to Settings > [your name].

2. Tap iCloud. At the top, you can check how much iCloud storage you've used.

3. Tap Manage Account Storage or Manage Storage.

4. Tap Backups, then tap the device you're using. Under Last Backup and Backup Size, you can check Next Backup Size. It may take a few minutes for your device to calculate Next Backup Size. 

5. If your backup needs more space than the amount you have available in iCloud, you can: 

•Delete information that you don't need to reduce the size of your backup

•Upgrade your iCloud+ plan to get more space

6. If you still need help, contact Apple Support.

If a message says that your last backup couldn't be completed

1. In iOS or iPadOS, go to Settings > Wi-Fi. Check that you're connected to Wi-Fi. 

2. Go to Settings > General, then tap Software Update. Download and install any available updates for your device. 

3. Try to back up on another Wi-Fi network.

4. Check to make sure that you have enough iCloud storage for the backup. 

5. If you still need help, contact Apple Support.

Hope this helps!

Have a great day.

You need to turn on icloud backup in iPhone Settings, [your name], iCloud, (show all)

You need to leave the phone on charge and connected to wi-fi all night every night.

If you get any error messages they may help us.