Apple TV on Roku will not play past the recap

When playing an episode of any apple tv show, the recap will play. If I try to skip the recap or play the recap until the end I get an error message. The message says "Unable to Play." The screen goes black with this message. There is an option to Try Again or start troubleshooting. Try again to play before the recap and start troubleshooting just check the internet connection. I have two TCL Roku TVs and this happens only on the newest TV. I have signed out and back in. I have deleted the app and added it back. I have read other posts and this issue is not limited to TCL and Roku. What is the fix? Is there a fix? Does Apple plan on updating the app? My TV is fully updated. I am only logged into Apple TV on two devices and only watch one at a time.

Roku

Posted on Jul 23, 2023 6:44 AM

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Apple TV on Roku will not play past the recap

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