Having a problem with downloading on App store

They Keep asking me to check my previous Purchase when ever i want to download from app store.

iPhone 6, iOS 12

Posted on Jul 23, 2023 06:04 AM

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Top-ranking reply

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209,859 points

Posted on Jul 23, 2023 06:28 AM

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

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Top-ranking reply

Level 10

209,859 points

Jul 23, 2023 06:28 AM in response to samuelbediako

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

scroll to point 2 & 3 ⤵️

Add a payment method

You may need to have a valid payment method on file, even if the app you want to download is free.

Add a payment method

Resolve a problem with your payment method

If your payment method has expired, declined or failed, or a message says "There is a Billing Problem with a Previous Purchase"

Reply

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Having a problem with downloading on App store

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