Accounts recovery

Hello,

I’m trying to recover my account as I forgot my password and the mobile number i used for verification is no longer available, is there any other way for recovery?Any help please thanks giys

iPhone 14 Pro Max, iOS 16

Posted on Jul 22, 2023 10:55 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2023 11:01 PM

Hi there!!


With account recovery you don't need access to the original trusted number, you just need to know it to verify. Go to iforgot.apple.com and put your Apple ID in. On the next page it will ask you for the trusted number, enter it. On the very next page it will try to send a code to that number but all you have to do is click the small link below that which says "don't have access to trusted device" or "don't have access to trusted number" and on the next page it will allow you to enter a different phone number. It will send a code to that number to verify, so you need access to it.


Go through all the steps, and at the end it will tell you in 24 hours it will send an email. If you don't receive this email or can't receive it, don't worry because this is just an update. You can simply go back to iforgot.apple.com and put your email in and it will tell you the same thing there... which is how long your wait time will be before you can regain entry to your Apple ID.


How to use account recovery when you can’t reset your Apple ID password - Apple Support


3 replies
Question marked as Top-ranking reply

Jul 22, 2023 11:01 PM in response to nonieto

Hi there!!


With account recovery you don't need access to the original trusted number, you just need to know it to verify. Go to iforgot.apple.com and put your Apple ID in. On the next page it will ask you for the trusted number, enter it. On the very next page it will try to send a code to that number but all you have to do is click the small link below that which says "don't have access to trusted device" or "don't have access to trusted number" and on the next page it will allow you to enter a different phone number. It will send a code to that number to verify, so you need access to it.


Go through all the steps, and at the end it will tell you in 24 hours it will send an email. If you don't receive this email or can't receive it, don't worry because this is just an update. You can simply go back to iforgot.apple.com and put your email in and it will tell you the same thing there... which is how long your wait time will be before you can regain entry to your Apple ID.


How to use account recovery when you can’t reset your Apple ID password - Apple Support


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Accounts recovery

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