Emergency Bypass Not Working

jems2013 Said:

"Emergency Bypass Not Working: Hello, Ever since the iOS 16 update the Emergency Bypass on my iPhone 11 is not working.[...]"

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Troubleshooting Emergency Bypass:

A. Overview this Post's Reply: Emergency Bypass Not Working on IOS 16.3.1 - Apple Community

and...

B. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread
4. Proceed from there as necessary

and...



C. Contact Apple Support:

Having troubleshot this unsuccessfully in so many way, I suggest you Apple, and ask the for direct assistance with this. Let Apple know what exactly is occurring here. If his was purchased from Apple, then there is an issue with the configurations of the iPhone. So, ask Apple what you options are to fix this. If you do not get this fixed, then the message will not go away. Screenshare: Perform a screensharing session with the Apple Rep, so they can see this firsthand, from YOUR perspective.

Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I believe Apple tech-support his solve this for me! I had this very frustrating issue as well as any special ringtone I had saved for that particular contact would just randomly go back to the standard tones.

I have I get my emails through my phone as well through Exchange. It turns out my contacts were saved in Exchange instead of iCloud. The tech-support gentleman had me put those contacts in iCloud, I reset the emergency bypass as well as the special ringtones and for the last 10 days there’s been no problem!

Go to your contacts and in the upper left corner you will see Lists. Select that and check your iCloud and see if the contact you’re having an issue with is not listed there. I had to delete it from Exchange and then add it in iCloud.

Good luck!!

SOLVED & FIXED! this may be a temporary fix to the bug, and you might need to do it more than once.

Here’s how: settings>notifications>notification style

First choose Phone. Toggle allow notifications On/Off/On

Return to Notifycation Style screen

choose Messages

Toggle On/Off/On all options 👉🏼especially Critical Alerts.

Make sure it’s green.

Have your ER contact send a text to test the feature and be sure you don’t have their messages open while doing so, and volume up.

SOLVED & FIXED! this may be a temporary fix to the bug, and you might need to do it more than once. Also I’m not exactly sure which opt was under customize notification.

Here’s how: settings>notifications>notification style

First choose Phone. Toggle allow notifications On/Off/On

Return to Notifications Style screen

choose Messages

Toggle On/Off/On all options 👉🏼especially Critical Alerts.

Make sure it’s green.

👉🏼also in messages scroll to bottom 👉🏼Customize Notification >toggle on/off Emergency Contact Alert.

Have your ER contact send a text to test the feature and be sure you don’t have their messages open while doing so, and volume up.

Nope. That didn’t work at all. I may have to go visit an Apple Store and see if they can figure this out. The assigned ringtone, no matter which one I pick, doesn’t work and the default ringtone will sound instead.