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Level 1

4 points

Why is my account disabled? And how can I enable it again?

Need help enabling my account

iPhone 11, iOS 16

Posted on Jul 22, 2023 3:11 PM

Top-ranking reply

Level 10

472,257 points

Posted on Jul 22, 2023 3:12 PM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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