Paint Chip/Damaged

Hi All, i am a Iphone 14 Pro Max user but recently got the issue with white mark paint coming off from the frame/bezels.

I am using an iphone case since i bought this device back in 1st Dec 2022. Will regularly clean it up but still feel dissapointed with the white mark that appeared.

Is not a dent and basically a paint that being peel off.

Will Apple cover this part of the warranty?

iPhone 14 Pro Max, iOS 16

Posted on Jul 20, 2023 05:50 AM

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H1290

Level 6

10,073 points

Posted on Jul 20, 2023 07:01 AM

Hello AntiMonarch!

No, Apple does not cover cosmetic issues. I’m sorry.

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4 replies

Top-ranking reply

H1290

Level 6

10,073 points

Jul 20, 2023 07:01 AM in response to AntiMonarch

Hello AntiMonarch!

No, Apple does not cover cosmetic issues. I’m sorry.

AntiMonarch Author

Level 1

13 points

Jul 20, 2023 07:01 AM in response to H1290

i see. eventhough the issue is not from our end is still consider under cosmetic issues?

H1290

Level 6

10,073 points

Jul 20, 2023 07:01 AM in response to AntiMonarch

AFAIK, yes.

Kurtosis12

Level 9

74,602 points

Jul 20, 2023 07:13 AM in response to AntiMonarch

The answer is the same as your other post. Asking the same question again is not going to change the answer.

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Paint Chip/Damaged