Where can I chat with an apple agent

Where can I chat with an apple agent?



because i forgot to cancel my free trial subscription on an app and it automatically paid for the subscription i got a refund but the money is still not in my account i need it badly right now.

Posted on Jul 19, 2023 05:07 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 06:44 PM

Here’s how to start a chat with Apple Support:


1) Go to Apple’s Get Support page.


2) Click Sign in and proceed using your Apple ID. You can also click Choose a product and then manually enter the serial number. We are going with the sign in method.


4) Select a broader category of issue you’re facing.


5) After that, choose a sub-topic.


6) Click Continue.


7) Under Contact, click Chat or Call.



However, you can request a refund yourself by going here: Request a refund for apps or content that you bought from Apple - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 19, 2023 06:44 PM in response to ArdenWASD

Here’s how to start a chat with Apple Support:


1) Go to Apple’s Get Support page.


2) Click Sign in and proceed using your Apple ID. You can also click Choose a product and then manually enter the serial number. We are going with the sign in method.


4) Select a broader category of issue you’re facing.


5) After that, choose a sub-topic.


6) Click Continue.


7) Under Contact, click Chat or Call.



However, you can request a refund yourself by going here: Request a refund for apps or content that you bought from Apple - Apple Support


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Where can I chat with an apple agent

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