Black screen on MacBook Pro

Screen went black out of nowhere, touch bar is also not working only esc lights up.I tried connecting it to the tv using hdmi cable and the screen shows up. What could be the problem?

Posted on Jul 19, 2023 12:37 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 02:30 PM

Aay08 wrote:

Screen went black out of nowhere, touch bar is also not working only esc lights up.I tried connecting it to the tv using hdmi cable and the screen shows up. What could be the problem?


New issue both at the same time no screen, no touchbar— you do not make that clear in your statement above(?)


—Touchbar points to a logic board issue


—external monitor comes directly from GPU, so it point to an internal display issue—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Jul 19, 2023 02:30 PM in response to Aay08

Aay08 wrote:

Screen went black out of nowhere, touch bar is also not working only esc lights up.I tried connecting it to the tv using hdmi cable and the screen shows up. What could be the problem?


New issue both at the same time no screen, no touchbar— you do not make that clear in your statement above(?)


—Touchbar points to a logic board issue


—external monitor comes directly from GPU, so it point to an internal display issue—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Black screen on MacBook Pro

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