Black screen

Help getting old data off when iMac has black screen

Earlier Mac models

Posted on Jul 17, 2023 7:22 PM

Similar questions

Can I retrieve data from an iMac Pro that won't turn on iMac Pro will not turn on. Had a power outage and afterward it would not power back up. Read numerous threads and seems it might be a goner. Is there any way to retrieve the data? [Re-Titled by Moderator]
1755 11
How do I recover data from Vintage Macbook which is not booting up? Hello Experts, Is there any information available to recover data from a vintage MacBook Pro which is not booting up?
956 3
Can I recover the data on my 2013 MacBook Pro 13" Retina A1502 that's completely dead? My MacBook pro 13" A1502 is completely dead. All attempts to start the system has failed. I have loads of important work on this laptop. Is there a way I can recover these files? Any assistance will be appreciated.
2317 2

1 reply

den.thed

Level 10

89,116 points

Jul 17, 2023 8:06 PM in response to billyfromdelran

What year model iMac and what macOS is it running?

see > Identify your iMac model - Apple Support

What happened when you tried the steps at > If your Mac starts up to a blank screen - Apple Support

Do you have a Time Machine or other backup on an external hard drive?

see > Other ways to back up and restore files - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Black screen

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up