Video playback too fast in photos app

Attempting to watch any and all videos in the Photos app, however they are all sped up 2-3x faster than originally recorded. This has happened before the most recent update, though even with a completely updated iOS and the classic “power off/on,” videos are still playing back too fast. What do I try next?

Posted on Jul 16, 2023 7:29 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2023 10:37 PM

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  3. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



3 replies
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Question marked as Top-ranking reply

Jul 16, 2023 10:37 PM in response to RG0313

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  3. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



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Jul 16, 2023 10:46 PM in response to RG0313

If the videos appear to be playing at a faster speed when viewed in the iPhone Photos app, the issue could be with the Video Format Compatibility. The iPhone Photos app supports a variety of video formats, but it's possible that certain video formats may not be fully compatible. In such cases, the app may attempt to play the video but encounter issues with decoding or rendering, resulting in an accelerated playback speed.


Where did you get those videos from? Please check the source. Videos are typically recorded at specific frame rates, such as 24, 30, or 60 frames per second (fps). If a video is recorded at a frame rate different from what the iPhone Photos app expects, it can cause the video to play back at an incorrect speed. For example, if a video was recorded at 24 fps but the app expects 30 fps, it may play back faster to compensate for the frame rate difference.




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Video playback too fast in photos app

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