my iPhone will not power off and isn't working properly

My iPhone will not power off and isnt working properly


Posted on Jul 16, 2023 3:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 3:54 PM

Depending on your iPhone model:


On an iPhone 8 or later and all SE generations:

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


2 replies
Question marked as Top-ranking reply

Jul 16, 2023 3:54 PM in response to pamelawinsom

Depending on your iPhone model:


On an iPhone 8 or later and all SE generations:

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


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my iPhone will not power off and isn't working properly

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