Refund for wrong purchase

on iBooks I eventually purchase the audiobook by accident when I meant to order the book as it is a recommended reading book from my manager.

iPhone 11 Pro Max, iOS 16

Posted on Jul 14, 2023 10:27 PM

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Question marked as Top-ranking reply

Posted on Jul 15, 2023 01:28 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Some purchases are final.

1 reply
Question marked as Top-ranking reply

Jul 15, 2023 01:28 AM in response to _mikavue99

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Some purchases are final.

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Refund for wrong purchase

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