My new iPhone has my old work iPhone apple ID attached and constantly asks for the password to the old Apple ID. I do not have access to the old phone and do not know the password

I cannot remove the old AppleID from my work phone on my new iPhone. I did create a new apple ID, but I cannot supply the pwd for the old apple ID and to change that pwd the verification goes to my old work iPhone. No access to the old iPhone, the reset on the new phone errors out and will not proceed


iPhone 14 Pro, iOS 16

Posted on Jul 12, 2023 01:55 PM

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Posted on Jul 12, 2023 02:21 PM

You can try and enroll in account recovery for your old account to see if you can regain access to solve this issue.


How to use account recovery when you can’t reset your Apple ID password - Apple Support


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My new iPhone has my old work iPhone apple ID attached and constantly asks for the password to the old Apple ID. I do not have access to the old phone and do not know the password

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