Iphone 13 wifi problems

Hello - iphone 13 of my son had problems with the wifi and would shut down and then it worked again. now it becomes an issue as it works no longer. we did all the help indicated on help sites and even went to reset the iphone to zero .... Now we have no luck restarting his iphone as it stops of course at the stage where to chose the wifi to finish the set up.


someone had the same problem?


cheers

carola


iPhone 13, iOS 16

Posted on Jul 12, 2023 04:02 AM

Reply
1 reply

Jul 12, 2023 08:10 AM in response to carola148

See the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

  •  You need to sign in to your router.
  • The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

 

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.


If they are On, turn Off Hotspot & VPN.

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Iphone 13 wifi problems

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