Apple TV+

Has anyone else recently lost some functionality of the Apple TV+ app where it won’t stream certain shows on an LG TV? For example, I can stream High Desert and Silo without a problem but Platonic and The Crowded Room episodes lose audio after a couple of minutes—sometimes less—and then stop playing all together. I get a blank screen with a message that says “Video Not Available There’s a problem loading this video. If this continues, check your internet connection.” I’ve reset my router, unplugged the TV, deleted and downloaded the app, checked for updates on my TV. Multiple times. Nothing has worked. I can watch the shows on my iPhone, but not the TV. Any thoughts?

Posted on Jul 11, 2023 12:26 AM

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Posted on Jul 14, 2023 12:09 PM

we have been having the same problem too. We can watch Silo but Platonic goes mute and we get video not available. We tried redownloading the app on the tv and it didn’t fix it. I never thought about it being specific to LG but that is the kind of tv we have. We watched the last episode on our iPad without any problems.

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Apple TV+

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