Cancelling Apple music subscription removes access to my WHOLE library!!
I have used iTunes (now Apple music) for 20+ years. I built up my library from uploading 100s of my own cds, and also buying music from iTunes.
In recent years I have subscribed to Apple Music. I dont want to subscribe anymore, but when I cancelled earlier this year, my entire library disappeared!!!
Apple support told me that, yes, this is expected. Fortunately, resubscribing restored access to my library.
This quite frankly pees me off, because I know Apple can differentiate between the source of the music, such that bought from the subscription service cannot be downloaded to cd. I would expect to lose access to those songs, but not the other 90% of my music, obtained and purchased pre Apple music.
Consequently I'm now completely stuck paying for this subscription. My library is too big for me to download anywhere, and I am aggrieved that I should have to being as it was already mine.
Anyone found a solution to this please, or complained to Apple about it?
iPad Air