Cancelling Apple music subscription removes access to my WHOLE library!!

I have used iTunes (now Apple music) for 20+ years. I built up my library from uploading 100s of my own cds, and also buying music from iTunes.


In recent years I have subscribed to Apple Music. I dont want to subscribe anymore, but when I cancelled earlier this year, my entire library disappeared!!!


Apple support told me that, yes, this is expected. Fortunately, resubscribing restored access to my library.


This quite frankly pees me off, because I know Apple can differentiate between the source of the music, such that bought from the subscription service cannot be downloaded to cd. I would expect to lose access to those songs, but not the other 90% of my music, obtained and purchased pre Apple music.


Consequently I'm now completely stuck paying for this subscription. My library is too big for me to download anywhere, and I am aggrieved that I should have to being as it was already mine.


Anyone found a solution to this please, or complained to Apple about it?

iPad Air

Posted on Jul 9, 2023 04:46 AM

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Dec 30, 2023 06:02 AM in response to janie456

Surprised that someone will reply from AC stating what you should've done before you did, what seemed like a good idea and is portrayed us such. You aren't alone and stating what you should've done doesn't help you now, and doesn't help others either. Leaving links to discussions that sort of are about your situation, but haven't come across one that really applies accurately enough to be of assistance.

Please let me know if you have found some real help, as I want to unsubscribe from Apple Music, but afraid to do so from what I'm reading here. I also have Apple match subscription, which might help. But some old timers in the knowing here state the service is only for syncing, not storing your music. But, then why does it replace your Purchased Music and imported CD songs which HLS media, which you cannot do anything with except play within Apple Music app? I'm a musician and like to put a song in logic Pro where I can replay difficult sections in the loop you can easily control within logic Pro, simplifying the learning of a song and performing in your own style. HLS files won't let you do anything. You try to move it to your desktop or into LogicPro, and it just pops right back. It's no longer yours to do us with as you please, even if it's a song you purchased or imported from a CD. How is this just a syncing service when it replaces your files with protected files you can't use anywhere else except to listen, and only within a certain environment. McIntosh, before they changed the name to Apple, were the first, and actually the only folks, that supported artists and musicians. It was over a decade before PCs bothered. And then just copied everything McIntosh did.

If anyone has a workable, not too difficult, process of how to handle unsubscribing from Apple Music, and restoring your original library with files that are not protected, songs that you purchased or CD songs you imported, please chime in and help us out?

Best, Seth

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Cancelling Apple music subscription removes access to my WHOLE library!!

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