Face ID isssue

Question

Level 1

5 points

my phone says a problem was detected with the TrueDepth camera and it can’t use my Face ID I already updated my phone

Posted on Jul 6, 2023 1:04 PM

Reply

Answer 1

Level 10

424,469 points

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Reply

Answer 2

Level 9

55,410 points

If the link above your name on this page doesn't help, you will need to make an appointment at the nearest Apple Store for a repair...

Reply

Answer 3

Community+ 2025

Level 10

739,967 points

Use the link to contact Apple Support in the Related Article above.

(241525)

Reply

Similar questions