Phone won’t turn on
my phone won’t charge and I tried cleaning the charging port and doing a hard reset and now the screen is just black and won’t turn on at all
iPhone 13
Question marked as
Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
or
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop