Apple watch series 7 not updating

I am unable to install/download the update for my Apple watch - It gives the error that 'unable to check for update, you are not connected to the internet'. It's the first time pairing the watch; it won't go ahead until the update, any help would be appreciated!

Apple Watch Series 7

Posted on Jul 6, 2023 08:13 AM

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5 replies

Jul 6, 2023 08:27 AM in response to theycallmesaad

It seems unusual to be pairing a new Apple Watch Series 7 now, because they were dropped from general distribution when Series 8 launched about 9 months ago. Is your watch genuinely brand new, or is it pre-owned and purchased from a third party seller?


Please see Apple's setup guide which shows what you should see during the setup process. The Hold iPhone over Animation step is particularly important. If you get something different it suggests a problem, maybe your Apple Watch is not factory-new or correctly erased.

Set up your Apple Watch - Apple Support

Jul 6, 2023 08:46 AM in response to Branta_uk

It's brand new - However, it seems that there's an ongoing issue with the iOS update lately, even on iPhones.


Whenever I try to check the software update on my 12 pro max; it gives the error.


The watch gets connected (it's the first time), and then it says update available and then asks to click on Update Now to continue with setting up.


After clicking on update now; it never really updates and gives the same error that I am not connected with the internet.

Nov 18, 2023 03:31 PM in response to RexMarlin_99

yeah....just went thru that episode and 25 min of my life I'll never get back. Didn't solve the problem.


Unpaired it and restored as a new watch vice from a backup. No joy.


Aaaaaaaaand then I read this "Updating to watchOS 10 requires iPhone XS or later with iOS 17" followed by "If your Apple Watch isn't compatible with the latest version of watchOS, Software Update will show you the newest version that your watch can use."


Only problem is that it never told me I cannot update to OS10. ****** binary code wranglers.

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Apple watch series 7 not updating

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