My iPhone XR is restarting itself and Face ID is not working. I have reset, updated, reinstalled and every other thing to get it to work. It works for a while then just goes back in circles doing the same thing....HELP. Are Apple going to release a fix?
If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
If you continue to experience difficulties, you would be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to provide assistance:
It seems unlikely the problem is a bug in iOS 16, because we would have seen thousands of reports rather than only one in this thread. Appearing on only one iPhone it is more likely to be a corrupted software, or a hardware problem.
Contact Apple Support and arrange to get your iPhone examined and checked.
Rolling-back to an earlier version of iOS/iPadOS is not possible.
All System Updates are digitally signed by Apple - and can only be installed whilst the digital signatures remain valid. After release of a new iOS/iPadOS version, the immediately preceding version continues to be digitally signed by Apple - however, usually within a few days, Apple will revoke the digital certificate with which the earlier version is signed.
Perhaps consider that iOS/iPadOS updates include both functional and essential security updates. Restoring an earlier version of the OS would undermine the security of your device and your personal data.
I have seen a few people having this issue but granted they are not in their thousands. Do you know how I can roll back to iOS 15.xxx
My IPhone XR is not working after the iOS 16.0 update
