Mac Pro 2023 PCIe SSD issues

I discovered a Problem with a Sonnet Fusion Dual U.2 SSD PCIe Card filled with two Kingston DC 1500M nvme U.2 SSDs with 7.68 TB.

No matter if I used them in Raid 0 or JBOD there is always a forced restart with a panic report if I tried to shut down the Mac Pro.


I tried everything - safe reboot, complete new and clean systeminstallation, removing all other cards and periphery - nothing helped.

Then I ordered a single PCIe to u.2 nvme SSD Card and tried it with one DC 1500M - same problem.


The strange Thing is that the problem did not occur if I install the DC 1500M with the pci Card in my good old Mac Pro 6.1 - everything went smooth.

Is there anybody with same issues or a workaround? Is it a System or a Hardware problem?


best Klaus Wagner

Mac Pro 2023 M2 Ultra 128 GB, Ventura 13.4.1 (22F2083)

Mac Pro, macOS 10.14

Posted on Jul 4, 2023 10:45 AM

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5 replies

Jul 5, 2023 01:33 PM in response to Klaus Wagner

Hi there Klaus Wagner,


If your Mac is restarting with an error message, you'll want to start by checking the software with these steps:


Check your software
If the issue is caused by software on your Mac, one of these steps might help:
* Install all available software updates.
* If your Mac suspects that a particular app caused the restart, it might ask whether you would like to move the app to the Trash. Click Move to Trash, then contact the software developer to see if a software update is available.
* Use safe mode to try to isolate the cause of the issue.
* Reinstall macOS. If the issue continues after reinstalling macOS, check your hardware.


If the issue persists, work through the suggestions below to check the hardware:


Check your hardware
Learn how to check your connected devices and other hardware.
Check peripheral devices first
If you don't have any devices attached to your Mac, skip to the next section.
1. Shut down your Mac.
2. Disconnect all peripheral devices, such as hard drives or printers. If you have a desktop Mac, make sure that only a display, keyboard, and mouse or trackpad are connected.
3. Turn on your Mac.
4. Use your Mac for the amount of time that it would usually take for an unexpected restart to occur.
5. If an unexpected restart occurs, follow the steps to check the internal RAM and third-party hardware.
6. If an unexpected restart doesn't occur, turn off the Mac and connect one peripheral device at a time until an unexpected restart occurs.
Check RAM and third-party hardware
Certain models of Mac computers have removable memory (RAM). If you recently installed memory or a hard disk (or SSD), make sure that it's compatible and installed correctly. If possible, remove it and test with the original memory or disk



You'll find all these steps in this support article: If your Mac restarted because of a problem - Apple Support


If you checked all the items we mentioned above and you're still seeing an error upon restart of your Mac, reaching out to Apple Support for further guidance is the next best step. They're best-equipped to take a closer look and help determine what to do next. This link will help you get started: Get Support


Take care.

Jul 5, 2023 02:24 PM in response to Klaus Wagner

By far the easiest way to cause poor performance, instability, and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners. or a VPN that you installed yourself.


The idea that a third party, with no special knowledge of the inner workings of MacOS, can somehow find a simple way to protect your computer — that is not already being done by MacOS itself — suggests that the MacOS developers are somehow "holding out on you". That is absurd.


You should remove any and all (other than Apple built-in) virus scanners, speeder uppers, optimizers, cleaners, App deleters or VPN packages you installed yourself, or anything of that ilk.

Jul 6, 2023 01:28 AM in response to Jeff_W.

Thank you Jeff for your comment. I already did your described steps because that is exactly the way to find out what is going on.But the problem persist even after a clean Install and an empty Mac.

For that reason I ask the community.

But in the meantime I got an Email from Sonnet which addressed the topic - they said clearly that the problem is the incompatibility of these Kingston u.2 nvme SSDs I had installed. They don't like the new Mac pro, I can only use them in my old one.

So, don't buy Kingston DC 1500M drives if you have the Mac pro 2023.

all the best Klaus

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Mac Pro 2023 PCIe SSD issues

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