iPhone XR doesn’t get connected to internet

It seems that I'm connected to my Xfinity comcast home Wifi, and the signal is strong, however I can’t navigate through internet. I've tried resetting my network settings, powered off/on the router, calling technicians but nothing is working. It doesn't connect even when my cellphone signal is strong. Apparently it could be an iPhone issue because other Android cells connect and navigate internet with no problem


Please, any help will be appreciated. Thank you

Posted on Jul 3, 2023 09:56 AM

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3 replies

Jul 3, 2023 10:52 AM in response to jiochoa88

See the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Check the route settings -> Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password – Apple Support (UK)

  •  You need to sign in to your router.
  • The Wi-Fi network name, or SSID (service set identifier), is the name your network that has a password.

 

or If you have iOS 16 / iPadOS 16:

Go to -> Settings -> tap Wi-Fi -> tap on the hideen Password -> enter Passcode -> you will then see the Wi-Fi Password.


If they are On, turn Off Hotspot & VPN.

See -> Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues

Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

 

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iPhone XR doesn’t get connected to internet

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