Apple TV not responding to Homepod

Restarting your device, is that all you have to offer apple support?

For me and many who went here to comment that did not resolve.

Apple support; krikets.

I tried the same thing and it didn’t work.

Hello Katiekase1,

Thank you for reaching out in Apple Support Communities. If you haven't tried yet, we recommend to restart both the Apple TV and the HomePod. This is a step that can help resolve unexpected behavior. Once this step has been performed please test and see if you can turn off your Apple TV by using Siri with your HomePod.

If needed, here's how to restart each device:

Restart HomePod or HomePod mini

1. Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.

2. Tap or click HomePod.

3. Scroll down, or tap or click the Settings icon  and scroll down.

4. If you have two HomePod speakers set up as a stereo pair, select Restart HomePod. If your HomePod speaker is not set up as a stereo pair, select Reset HomePod, then select Restart HomePod. 

If you don't see an option to restart your HomePod, unplug it from power, then plug it back in and try again.

These steps are outlined in this article: If HomePod or HomePod mini isn't responding - Apple Support

Restart Apple TV

Do any of the following:

* Press and hold both the Back  (Siri Remote 2nd generation or later) or  (Siri Remote 1st generation) and TV   buttons on the Siri Remote until the Apple TV status light blinks rapidly.

* Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.

* Open Settings  on Apple TV, go to System and select Restart.

These steps are outlined in this helpful article: Restart Apple TV - Apple Support

We look forward to hearing back from you with an update.

Kind regards.

Thijs5000,

Actually this is a user to user forum (people helping people).

Apple support can be reached:

Contact Apple for support and service - Apple Support

I’m not having the issue that the Original author was seeking help with. The key to all of these different devices working together properly, is to make sure all of your different devices are up to date.

Homepod Siri has now stopped working altogether! Restarting the Homepods & ATV makes no difference.

This might only be affecting Original Homepods as my Homepod Mini still responds.

Grrr!

Homepod Siri now working. Somehow during the update process the setting Listen for Siri got turned off. Turning it back on fixed my issue.

Another problem has arisen - volume control, via the Siri Remote, for the left-hand Homepod of a stereo pair has stopped working. I will start a separate discussion in the Apple TV forum.

Telling Homepod Siri to turn the AppleTV off still works for me.

You might have come across a bug with recent Homepod/AppleTV OS updates. Maybe give feedback to Apple:

apple.com/feedback