Screen Recording Stops

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Level 1

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Screen Recording Stops

Since the last 2 updates, is anyone experiencing Screen Recording function ending abruptly while still having sufficient storage and the screen recording icon still “on”?

I have virtual training sessions and I have screen recorded 1hr videos in the past without any issues until recently.

I hit screen record, accepted the phone call and within ~ 6 seconds, the screen recording automatically stopped.

I noticed this and hit screen record again; The red icon was lit in top left corner for the remaining duration of the video call (~40min.); however, only the last 6min was recorded.

iPhone 13 mini, iOS 16

Posted on Jun 30, 2023 12:21 PM

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Answer 1

AnnieL2

Community Specialist

Jul 2, 2023 11:39 AM in response to Kaymw07

Salutations to you Kaymw07,

One thing we’d like to have you test, to begin isolating, is to screen record using a different app/function on your device and see if the same behavior persists.

If you haven’t, since installing iOS 16.5.1, please give your iPhone a restart. Restart your iPhone

How to restart your iPhone X, 11, 12, 13, or later

1. Press and hold either volume button and the side button until the power-off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

Let us know how that test goes with another app.

Thanks.

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Screen Recording Stops

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