AirPods Connectivity

Hi. I am using iPhone 7 and I just "forget the device" of my AirPods Pro 2nd. It worked before but when I try to re-connect, my Bluetooth cannot find the AirPods. Why should I do ?


I just update the iOS 15.7.7 and I just bought the AirPods 2 months ago

iPhone 7, iOS 15

Posted on Jun 30, 2023 08:34 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 10:01 AM

Hello there


welcome to apple support community. my name is killian and i will most definitely help you through this problem you are having with the AirPods Product. Rest assured, we will try our best to help you :)


So if you can please place your airpods in the case they came with, and make sure that they are charged. then, please press and hold the Pair Button on the back of the AirPods Case until you see a white light flashing. please also navigate to the home screen on your iPhone with Bluetooth on and see if a Connect to airpods notification pops up on screen. it should look like this:



once you have connected, please check the connection by pulling down your screen and selecting the bluetooth option, it should say connected to "{your name's} airpods {Model}"


here is a link for more information : If your AirPods won't connect - Apple Support

To connect airpods pro to iphone: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


to conclude this, i hope that the information i have provided you with has been helpful and resourceful, and i also hope it resolves the problems indicated. if you do have further questions i would be most happily to answer them for you. simply respond to this reply and i will continue to help. other than that, it was a pleasure helping you today and i hope you have a really good day :))


Thank you,

Killian R




1 reply
Question marked as Top-ranking reply

Jun 30, 2023 10:01 AM in response to zisqe

Hello there


welcome to apple support community. my name is killian and i will most definitely help you through this problem you are having with the AirPods Product. Rest assured, we will try our best to help you :)


So if you can please place your airpods in the case they came with, and make sure that they are charged. then, please press and hold the Pair Button on the back of the AirPods Case until you see a white light flashing. please also navigate to the home screen on your iPhone with Bluetooth on and see if a Connect to airpods notification pops up on screen. it should look like this:



once you have connected, please check the connection by pulling down your screen and selecting the bluetooth option, it should say connected to "{your name's} airpods {Model}"


here is a link for more information : If your AirPods won't connect - Apple Support

To connect airpods pro to iphone: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


to conclude this, i hope that the information i have provided you with has been helpful and resourceful, and i also hope it resolves the problems indicated. if you do have further questions i would be most happily to answer them for you. simply respond to this reply and i will continue to help. other than that, it was a pleasure helping you today and i hope you have a really good day :))


Thank you,

Killian R




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AirPods Connectivity

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