My iphone locked to owner how to unlock

My iPhone lock to owner how to unlock



iPhone 13 Pro Max

Posted on Jun 30, 2023 08:25 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 08:40 AM

If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember or don't know the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio

5 replies
Question marked as Top-ranking reply

Jun 30, 2023 08:40 AM in response to rozhan114

If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember or don't know the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio

Feb 12, 2024 09:11 AM in response to rozhan114

If you don't know the owner who locked the phone, congratulations, you are the proud owner of a totally, utterly useless iPhone you can never use.


If this is a used iPhone you bought, you've likely been scammed. Apple won't help you, we can't help you and the advice above to just buy a new logic board is bad advice, which will only help you waste more money on an iPhone you simply cannot use.


Read this --> https://discussions.apple.com/docs/DOC-250001038

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My iphone locked to owner how to unlock

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