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carolcaters Author

Level 1

4 points

Charged multiple times for same app

I’m being charged multiple times for the same app how do I cancel the duplicate apps, and can I be reimbursed?

Posted on Jun 30, 2023 5:16 AM

Top-ranking reply

brbo

Level 8

36,437 points

Posted on Jun 30, 2023 11:40 PM

Hi carolcaters

welcome to the Apple (user-to-user) Community.

Re: "Charged multiple times for same app:

how do I cancel the duplicate apps, and can I be reimbursed?"

Seems like you may have a monthly subscription ?

How to see what you are being charged for:

If you see 'apple.com/bill' on your billing statement - Apple Support

If you are charged for a subscription you do not want:

you would need to cancel that, so you aren't charged regularly.

If you want to cancel a subscription from Apple - Apple Support

If needed:

And if the money has been deducted (not pending):

How to: Request a refund for apps or content that you bought from Apple - Apple Support

More info. / support / contact (online chat, phone, eMail etc):

Billing and Subscriptions Website:

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support

All the best :-)

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Charged multiple times for same app

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