Safari website page keeps duplicating. Norton pop up says vulnerability blocked. I did hard shut down. Old MacBook 10.13. How do I turn it back on to have control of laptop, get completely rid of this virus?
MacBook Pro 13″, macOS 10.13
Hello carolseptember,
An image of this would be nice! Your Mac does not need anti virus, desktop cleaner, etc. software. Your MacBook has some pretty strong features to protect you and your data. Usually anything claiming to do this is spam / malicious software in of itself.
The best thing to do is force quit out of the app you believe is causing it.
A little more advance, but Activity Monitor can be used to track unknown and unwanted applications - Activity Monitor User Guide for Mac - Apple Support. It is advised to go through this. The Network tab is usually the most interesting. Kill any process you do not recognize.
Go through the sections of Privacy & Security within the Settings app and revoke access to apps that shouldn't have certain permissions. I would be careful with:
I would suggest looking at Privacy & Security within the Settings app and going through Safety Check. Revoke access to people and apps that are utilizing privileges you believe they shouldn't have. Changing your Apple ID password and device passcodes might also be smart.
If you did download the legitimate Norton software, although you don't need it, they should have a remediate button within their app (I assume).
To prevent future incidents:
Hello carolseptember,
An image of this would be nice! Your Mac does not need anti virus, desktop cleaner, etc. software. Your MacBook has some pretty strong features to protect you and your data. Usually anything claiming to do this is spam / malicious software in of itself.
The best thing to do is force quit out of the app you believe is causing it.
A little more advance, but Activity Monitor can be used to track unknown and unwanted applications - Activity Monitor User Guide for Mac - Apple Support. It is advised to go through this. The Network tab is usually the most interesting. Kill any process you do not recognize.
Go through the sections of Privacy & Security within the Settings app and revoke access to apps that shouldn't have certain permissions. I would be careful with:
I would suggest looking at Privacy & Security within the Settings app and going through Safety Check. Revoke access to people and apps that are utilizing privileges you believe they shouldn't have. Changing your Apple ID password and device passcodes might also be smart.
If you did download the legitimate Norton software, although you don't need it, they should have a remediate button within their app (I assume).
To prevent future incidents:
Virus- safari webpage keeps duplicating. Norton pop-up says vulnerability blocked. I shut down MacBook Pro 10.13. Will it continue when I turn it back on? How do I get rid of it?
