Ipad mini freezes after using "copy and delete" function in screenshots

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Ipad mini freezes after using "copy and delete" function in screenshots

This has come up before: App freezing after using copy and delete … - Apple Community

Basically when taking a screenshot and pressing "copy and delete", the software just breaks completely. Any app I try to open works until certain buttons are pressed. Safari will work until a website is almost loaded or I press the tab list button. Anything that has text input functionality will work until I try to input actual text with the on screen keyboard (the keyboard doesn't show up and the app freezes). The only fix is to reboot the ipad. I am on the latest iPadOS version, in fact I just updated it to 16.5.1 (to be clear: it happened on the previous version too).

Considering this has been a problem since January according to the linked thread: is there any movement from Apple in fixing this problem? Since the share button in the screenshot menu seems to have been removed the only way now to share screenshots is to save them to Photos, which is very inconvenient.

iPad mini (6th generation)

Posted on Jun 25, 2023 6:48 AM

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Answer 1

Stevi_S

Community Specialist

Jun 26, 2023 5:01 PM in response to Suzumi

Hi Suzumi,

Thanks for using Apple Support Communities. We understand you are experiencing an issue with your iPad apps becoming unresponsive at times, and we're happy to help. Check out the steps below to help resolve this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

See more about those steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Thanks.

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Ipad mini freezes after using "copy and delete" function in screenshots

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