The mute button on my iPhone 14 doesn't work properly

The mute button on my Iphone 14 doesn't work properly, it's not clicking. It still has warranty coverage. What should I do?


[Re-Titled by Moderator]

iPhone 14, iOS 16

Posted on Jun 24, 2023 04:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2023 04:23 AM

If you think that the mute switch is clear (no dirt or debris), since your iphone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jun 24, 2023 04:23 AM in response to basnikolic

If you think that the mute switch is clear (no dirt or debris), since your iphone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The mute button on my iPhone 14 doesn't work properly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.