Apple TV remote volume control keeps failing

This seems to be a common problem. The volume controls on our Apple TV remove keep failing. We've reset the remote and rebooted Apple TV, unpaired and re-paired the remote, etc. The remote is only a year old. Any further tips?

Posted on Jun 24, 2023 02:58 AM

Reply
1 reply

Jun 25, 2023 09:06 AM in response to tom griffiths

Hi tom griffiths,


Thank you for using the Apple Support Communities! For this issue, we would recommend the steps from the article below that can help:


If the volume buttons on your Apple TV remote stop working


1. Press and hold the TV/Control Center button  and the Volume Down button  at the same time. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again.  
2. Release the buttons. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. 
3. Wait while your remote restarts. When the Connected notification appears, you can use your remote.
Learn how to control Apple TV with iOS or iPadOS Control Center.
If you still need help, contact Apple Support.


Hope this helps!

Have a great day.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV remote volume control keeps failing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.