I have not received a mailing label with my return and have no clue how to get it back to you

I haven’t received information on how to send my computer back for a trade-in. I received the box, but no label information.


iMac 27″, 10.11

Posted on Jun 22, 2023 07:08 AM

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Question marked as Top-ranking reply

Posted on Jun 22, 2023 08:22 AM

A label should have been included. Contact Apple if one was not:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 22, 2023 08:22 AM in response to JH379

A label should have been included. Contact Apple if one was not:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


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I have not received a mailing label with my return and have no clue how to get it back to you

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