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Level 1

4 points

Disable

My phone has been disabled in my Apple Store and iTunes

iPhone XR, iOS 16

Posted on Jun 19, 2023 6:44 PM

Top-ranking reply

Level 10

471,879 points

Posted on Jun 19, 2023 6:45 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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