Not eligible for refund

So, MonopolyGo is a nightmare. My daughter managed to spend almost £1600 in a week on the app and I’m now in the red seriously. Reported to the app maker and apple. Apple have said the refund is not eligible for refund. What on earth is going on?

Posted on Jun 19, 2023 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 01:18 PM

Per terms and conditions you agreed to apps and in-app purchases are not typically refundable.


Does she have a child Apple ID? Create an Apple ID for your child - Apple Support


Are you using parental controls? Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support



4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not eligible for refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.