Youtube video stutters every few seconds mac

Hi all,


I am facing an issue for the last two weeks which is that on every single browser (brave, safari, chrome, firefox) each video that I watch (youtube, Vimeo, Udemy course) stutters by every 10/15 seconds. My mouse & sound is smooth, but the only footage stutters.


I googled this problem already, but nothing seems to work. What I tried:


  • Reboot my Mac,
  • Updated everything (MacOs/Chrome is all up to date)
  • Tried multiple browsers
  • Internet connection is good (400mbs)
  • Enabled/disabled all (chrome) extensions that I had.


About my Mac:

Chip: Apple M1 Max

Memory: 32 GB

MacOS: 13.4 (22F66)


Hope some of you can help me out with this.


Robert

MacBook Pro 16″, macOS 13.4

Posted on Jun 19, 2023 04:11 AM

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1 reply

Jun 20, 2023 12:18 PM in response to Lightheart99

Hi Lightheart99,


Thank you for using the Apple Support Communities! Does this also happen if you test in another user? Being able to see if the issue occurs in another user account will help to identify if it is something that is affecting your entire system or just one particular user account. To do this, you'll want to set up a Test User account and then try to replicate the issue in that account by following the steps below.


1. On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.)


2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)


3. Click the New Account pop-up menu, then choose a type of user. We would suggest an administrator.

• Administrator: An administrator can add and manage other users, install apps, and change settings.


4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.


5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.


6. Click Create User.


Go back up to the Apple menu in the upper left of the computer and select "Log Out". At the login screen, choose the "Test User" just made.


Once inside the Test Account, try to replicate the issue to determine if it just occurs in one account or on the whole computer.


Thank you.

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Youtube video stutters every few seconds mac

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