How can I erase everything off a MacBook Pro? When it says "Erase Assistant is not supported on this Mac"?

How can I erase everything off a MacBook Pro I just bought from someone else? When it says "Erase Assistant is not supported on this Mac"?

MacBook Pro 13″, macOS 13.4

Posted on Jun 17, 2023 05:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2023 05:25 PM

Miranda057 wrote:

How can I erase everything off a MacBook Pro I just bought from someone else? When it says "Erase Assistant is not supported on this Mac"?



if you are having to do this, then it sounds like the machine was not properly prepared for resale.


I hope it works for you


here is your reference—

What to do before you sell, give away, or trade in your Mac follow the instructions as presented:



Use Disk Utility to erase an Intel-based Mac - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 17, 2023 05:25 PM in response to Miranda057

Miranda057 wrote:

How can I erase everything off a MacBook Pro I just bought from someone else? When it says "Erase Assistant is not supported on this Mac"?



if you are having to do this, then it sounds like the machine was not properly prepared for resale.


I hope it works for you


here is your reference—

What to do before you sell, give away, or trade in your Mac follow the instructions as presented:



Use Disk Utility to erase an Intel-based Mac - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I erase everything off a MacBook Pro? When it says "Erase Assistant is not supported on this Mac"?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.