remove apple id from ipad mini
Hi, I am trying to remove an old apple id from my daughters iPad mini. The apple id it has in it, we haven't
used in years and the email is no longer active. How can i remove it and install my current apple id?
Two approaches. One is to get the old account working. The other is to request Apple reset the device.
Getting the ID working again may be cumbersome, and if you do not care about it and you can do the other method then it may be easier to just have Apple reset the device. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership). This will give you access to the device but won't restore access to the account used to lock it.There is nothing that can be done to expedite an Activation Lock request.
Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support
To do the other method -and since it seems likely you need access to information you do not have- you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
