iPhone will not work on force restart

iPhone XS is frozen and can’t force restart

Posted on Jun 16, 2023 08:58 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2023 09:04 AM

A forced restart, if done correctly, is guaranteed to work, unless the phone has experienced a hardware failure.


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky

1 reply
Question marked as Top-ranking reply

Jun 16, 2023 09:04 AM in response to dhanks0001

A forced restart, if done correctly, is guaranteed to work, unless the phone has experienced a hardware failure.


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky

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iPhone will not work on force restart

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