Can’t make calls anymore,can’t hear the other person and they don’t hear me ..How can I fix this problem in my iPhone 7plus?
iPhone 7 Plus, iOS 15
If you bought the iPhone used from a non-reputable source, the battery may be fake and showing a false Maximum Capacity %:
About genuine iPhone batteries
(Article found by searching Apple's Knowledge Base.)
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namfxghostNA ~ With an old model of iPhone, it's worth checking for a weak battery...
Does your iPhone 7 Plus still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health
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To determine whether the battery is genuine or not, take your iPhone to an Apple location:
Find Apple locations in Namibia (NA)
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Yes,it’s the original battery
85%
85% is unexpectedly high for an original iPhone 7 Plus battery. Did you buy the iPhone new or used?
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Used,so it could be the battery???
Neeeh,so this could be the issue
Okay,but if I buy a new battery will things get back to normal?maybe if I buy the fake one coz it’s hard to find the genie in my location
namfxghostNA wrote: "...if I buy a new battery will things get back to normal?..."
Nobody here can predict the result.
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But how do I fix this??
namfxghostNA wrote: "But how do I fix this??"
I don't know. Begin by returning to the place you bought the iPhone and ask them whether they replaced the battery with a genuine one or not.
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Can’t find noise cancellation in my iPhone 7plus can’t make calls anymore,how to fix this?
