Anyone else facing problems with the new Bluetooth 5.3 and Soundcore headphone?

I've bought a new MacBook Air 15'' and got problems with getting a stable Bluetooth connection with my Anker Soundcore A10 Sleep.


Are there any compatibility issues known regarding to certain devices and the new Bluetooth 5.3 standard?


Other devices function without any problems (tested Logitech and Xiaomi)

MacBook Air 15″, macOS 13.4

Posted on Jun 15, 2023 04:47 AM

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Jun 16, 2023 11:22 AM in response to lo__ol

Hi lo__ol,


Thanks for posting here in Apple Support Communities. There are a few troubleshooting steps that you can try in attempts to get this resolved with your headphones. The following article may be helpful: If a Bluetooth headset doesn’t work with Mac - Apple Support


If you're still having issues after giving that a try, then we'd recommend that you reach out the headphone manufacturer to check compatibility with your Mac.


Have a great day!


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Anyone else facing problems with the new Bluetooth 5.3 and Soundcore headphone?

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