How do I turn brown non junk mail that is in my inbox to white? Baffled me for yrs despite looking for solutions... It used to be dead simple as there used to be a "mark as not junk." Where is that now in the "brilliant" OS called Ventura?
Thanks!
MacBook Pro 15″, macOS 13.4
Have you used this article from Apple on Blocking and UnBlocked the sender e-mail address ?
Block or unblock senders in Mail on Mac - Apple Support (CA)
Has the specific Senders E-mail address been Added to the List of Blocked Senders
In which case - Remove the Sender from the Blocked List
Have you used this article from Apple on Blocking and UnBlocked the sender e-mail address ?
Block or unblock senders in Mail on Mac - Apple Support (CA)
Has the specific Senders E-mail address been Added to the List of Blocked Senders
In which case - Remove the Sender from the Blocked List
Cheers for the article. I'm not sure how blocking / unblocking will help?
I wanted to know is there a way to make a brown junk status-ed email in my inbox white because it is not junk? Back in the Mojave days I think there was a simple "junk" not "junk button?" (I went straight to Ventura from Mojave).
A non junk email has been marked brown.
Is already in my inbox.
It is brown and I want to make it white.
I have the Junk button in my menu.
How do I make it not brown?
Also how do I unmark triple asterisk Spam "***SPAM***" emails that Mail has also mistaken for junk in my inbox not to have 3 asterisks?
This new Apple Mail Junk/Not Junk is driving me nuts... used to be soo simple....
Thanks, I already have the Junk icon, always have. Is there a "Not" Junk button? I only have a Junk button.
Legitimate emails are incorrectly marked as brown junk in my inbox. I just want to make them white and not Junk. Cheers.
That's fine if your incorrectly (marked as junk) brown email is already in the junk folder, it'll get sent to your inbox and the incorrect brown colour is removed and it turns white.
I realise that Junk is a toggle.. but if it's already in the inbox and if I hit "junk" on that brown email (that is a legitimate email and not junk) in my inbox it gets sent to the junk folder?
There is no "not junk" button option status when that brown email is selected in the inbox, just a button that says "junk". And then the only way to get it to be marked as not junk and white again is to then hit Undo, which seems really cumbersome to pull it now out of the junk folder where you've just sent it and place it back in the inbox.
Apple doesn't seem to allow someone to select an email that has inappropriately been marked as junk/brown in the inbox, and give them the menu item button stating: "not junk" so you can simply un-brown it?
Why do I have to send it to the junk folder just so I can undo it to make it come back to the inbox and make it white, it seems a very unsatisfactory way to do something that used to be a so simple before in Mojave? What am I missing?
Cheers!
I have not seen any indication that the User has explored a previous suggestion.
That being, If the e-mail address was purposefully or accidentally marked by the User as Junk and " Mark as junk mail, but leave it in my Inbox ".
That may account for the " Brown-Out " effect the use is trying to not have
Bardonicloud wrote:
Cheers for the article. I'm not sure how blocking / unblocking will help?
Mojave released in 2018 to Ventura released in 2022
A lot has changed since then to now
" I'm not sure how blocking / unblocking will help "
Has the user tried it yet ?
I wanted to know is there a way to make a brown junk status-ed email in my inbox white because it is not junk? Back in the Mojave days I think there was a simple "junk" not "junk button?" (I went straight to Ventura from Mojave).
Bardonicloud wrote:
Cheers for the article. I'm not sure how blocking / unblocking will help?
I wanted to know is there a way to make a brown junk status-ed email in my inbox white because it is not junk? Back in the Mojave days I think there was a simple "junk" not "junk button?" (I went straight to Ventura from Mojave).
You click the Move to Inbox button labeled "Not Junk". It is a trash bucket with an x in it.
Bardonicloud wrote:
Thanks, I already have the Junk icon, always have. Is there a "Not" Junk button? I only have a Junk button.
Legitimate emails are incorrectly marked as brown junk in my inbox. I just want to make them white and not Junk. Cheers.
The junk button is a toggle. If a message is already marked as junk, and you select it, the button will switch to "not junk".
By your description, I believe that there is some disconnect between the coloring (brown) and the actual marking of that e-mail. The fact that the button still says "Junk" and that clicking it moves the message to the Junk mailboxes attest to this.
I have no idea why this is happening for this particular message, but it appears that either marking it junk and undo, as you did, or marking it as junk and then marking it as not junk, gets rid of the unwanted brown color. So no explanation why, but at least there are ways to fix it when it happens. Does it happen often? Does it happen with some specific sender or any pattern that you can recognize?
I had the same issue.
Did a little digging and figured out my situation:
I have one (mostly out-of-sight / out-of-mind) Mac running OS 12.7.3 Monterey.
I leave that Mac running mail for my back-up / archival process.
My primary Mac is running 14.3.1 Sonoma.
So when the Monterey machine marks email as junk then Sonoma sees it and lists it in brown text.
Going to the Monterey machine and hitting "Not Junk" sets the listing back to normal text on both machines.
You can do View->Customize Toolbar (or just control-click on the toolbar and choose Customize Toolbar) and add the Junk/Not Junk button.
If it’s not junk, but marked Brown in the inbox, I would just mark it as junk, then move it back to the inbox from with the button Triple Asterix spam label is not an Apple Mail thing. It probably came from some other email server that your message passed through.
How do I turn brown non junk mail that is in my inbox to white?
