Screen time not blocking App Store

I have encountered a recurring problem with Screen Time with my kids were the initial setup hides the App Store, but then later fails to work even though Screen Time on the parent’s phone is configured correctly.


Screen Time works perfectly at first with App Store icon being hidden. But then my child asks for the App Store to be enabled to download a new app. Even after I return Screen Time settings to hide the App Store, my child still has full access to the App Store.


This has been happening across multiple major iOS releases.


The only repeatable, but very temporary fix, is to completely turn off Screen Time for the child’s phone and then completely and manually reset every single Screen Time setting like before. This will work for a day or until a temp allowance to the App Store is granted by the Parent’s iPhone. But sometime after that, the parent’s iPhone and the child iPhone get de-synced, and the parent’s iPhone *shows* the correct setting, but the child’s iPhone still have the App Store fully enabled on their device.


This is not a sustainable process every single day.


Parent: iPhone 14 Pro Max, iOS 16.5

Child: iPhone 14, iOS 16.5

iPhone 14 Pro Max, iOS 16

Posted on Jun 14, 2023 02:34 PM

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4 replies

Jun 14, 2023 02:46 PM in response to Matt@BFI

  1. Update iOS: Ensure both your iPhone and your child's iPhone are updated to the latest version of iOS. Apple frequently releases updates to fix bugs and improve performance. You can check for updates in Settings > General > Software Update.
  2. Double-check Screen Time settings: On your child's iPhone, go to Settings > Screen Time > Content & Privacy Restrictions. Ensure that "Content & Privacy Restrictions" is turned on, and under "Allowed Apps," the App Store is toggled off.
  3. Contact Apple Support: If none of these steps resolve the issue, there might be a problem that requires assistance from Apple Support. You can contact them for further guidance on this issue: Apple Support


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Screen time not blocking App Store

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