Apple Mail leaves sent messages in draft folder.

Hi


Seen this question before but no solution more than send question to Apple......


Problem: Using apple Mail (OS Ventura. exchange account) and sometimes sent emails end up in draft folder after being sent. AND sometimes when sending the email does not get sent at all but stays in the draft folder.

Network and access to internet OK.


Cheers


Max


MacBook Pro 15″, macOS 10.12

Posted on Jun 14, 2023 02:36 AM

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3 replies

Jun 16, 2023 08:09 AM in response to toimax

Hi toimax,


Were you able to check your drafts folder on a webmail version of your email, or using a different email client? This would help to isolate the issue further to determine if it is related to the Exchange server. If this occurs on webmail or another email client, this would confirm it would be best to contact the Exchange administrator for support.


Cheers!

Jun 15, 2023 12:03 PM in response to toimax

Hello toimax,


Thanks for using the Apple Support Communities!


If you're having trouble with emails not sending as expected in the Mail app, the steps in here may help: If you can’t send emails in Mail on Mac - Apple Support


If not, you'll want to try logging in to your email providers site directly and see if you can send emails directly from there. Testing that can help narrow down what may be happening.


Cheers!

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Apple Mail leaves sent messages in draft folder.

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